Frequently Asked Questions
About the parts
Are these new parts or used?
Every part on this site is new old stock (NOS): manufactured to the original International Harvester specification decades ago, kept in the original packaging, sold today. They are not reproductions and not used parts.
Why are some of these so expensive?
These parts haven't been made for 60–80+ years. What's in stock today is what was made before production ended. Pricing reflects scarcity, not a markup on a current production run. For the more expensive items, you're paying for the only remaining inventory in the world.
Do you have parts not listed on the website?
Often, yes. We're working on adding our full inventory to the website, but if you don't see what you need, call or email us — we may have it. Have your tractor model and the part name or original IH part number ready when you reach out.
Ordering and fitment
How do I know which part fits my tractor?
The product page lists which models a part fits. Because IH made running changes mid-production, a part for “F-20” may or may not fit your specific F-20 — see our Fitment Guide for what to check before ordering.
What if I'm not sure the part will fit?
Contact us before ordering. Have your tractor model, serial number, and a photo of the part you're replacing ready. We'd rather answer questions before the part ships than process a return.
Can I order over the phone?
Yes. (814) 226-9200, evenings Eastern. Leave a message if we don't pick up.
Do you offer parts identification help?
Send us a clear photo of the part you need and any cast numbers, and we'll do our best to identify it. We can't always do this remotely — sometimes the part has to be in hand — but we'll try.
Shipping
How fast do you ship?
Rice is run as a working shop in evenings and weekends, so orders typically ship within a few business days rather than same-day. See the Shipping & Returns page for details.
Do you ship internationally?
Yes, but international orders need a custom quote. Email us with your country and the parts you need, and we'll reply with shipping cost.
Can I pick up parts in person?
We're a working shop, not a retail store — please call before driving out so we can have your parts ready and someone available to meet you.
Returns
What's your return policy?
Returns are accepted on most stocked parts in original, unused condition within 30 days of delivery. Returns are subject to a 25% restocking charge. Please contact us before sending anything back so we can confirm eligibility and give you the right address. If your shipment arrived damaged, contact us within 5 days.
What if my part arrives damaged?
Take photos of the damage and the packaging before you do anything else, then contact us. Shipping damage claims need to be filed quickly, so reach out the same day if possible.
Getting in touch
Phone: (814) 226-9200 — evenings Eastern
Email: riceequipment@hotmail.com
Address: 45 Farmall Road, Clarion, PA 16214 (please call before visiting)
Want us to call you back? Send your name, tractor model, and a brief description of what you're looking for — phone or email.